With Workforce Management your call center is working harder, more efficiently, and saving operational costs.
EmPulse Workforce Management from Green saves IT time and cuts hardware costs by running on a single server for the most cost effective and flexible solution available.
EmPulse Workforce Management from Green is an efficiently deployed software with full installation completed in days – NOT weeks — NOT months.
Our forecast algorithms are time tested and the result of a combined 50 years call center experience. Forecasting accurately for Inbound, Outbound, Chat, E-mail, or Blended.